Gluon CloudLink: Operations & Analytics


Gluon CloudLink
Mobile Management & Cloud Integration

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Operations & Analytics

Understand the flow of users and data over time, and see issues before they become showstoppers.

  • Real-time monitoring of your application
  • Gather statistics about your users
  • Detect problems before your users observe them

Gluon CloudLink provides a single dashboard which gives total oversight and control to administrators.

When an application is deployed and in use by users, the task is only half complete. Apart from managing content and media, it is important to know who is using the application, and how.

Gluon CloudLink Dashboard contains an extensive analytics tool that allows administrators to see how a mobile app is being used. It is possible to see the usage evolution over time, and which views are more popular than others. Administrators can break down their analysis by geographical location, and in case the Gluon CloudLink has enabled support for users to authenticate via social networking platforms, it is possible to distinguish between users based on a large number of criteria.

Gluon CloudLink, in combination with Gluon Mobile, will detect problems with the app at runtime and present these to the administrator. Some of these problems might be user-specific, while others might be related to the app in general. A detailed analysis of the problems can be inspected using Gluon CloudLink Dashboard, and error reports or warnings can be forwarded to level 2 support engineers. It is possible to correlate the number of warnings and errors to a particular device type or time window.

In short, Gluon CloudLink makes it possible to easily understand commonalities between problems, such as operating system, version, or manufacturer. This provides more information to the mobile development team, so that they may work to rectify issues, as well as inform end users about potential issues.

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